We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an opportunity to contribute to our mission while developing your skills in a collaborative environment.
Setting targets on resolution for each Bucket as per the industry standards or as per the benchmark already set by the bank.
To create and implement a strategy to improve the collections portfolio.
To manage the Collection agency in their respective location.
To ensure daily case-wise review with the field collection executive.
To maintain Collection efficiency reports.
To ensure that the collection executives comply with the companys policy when contacting individuals or corporates to collect the dues.
To ensure that all the collection executives are DRA certified.
To monitor field visit reports thereby to ascertain the efficiency of collection.
To perform a random audit with regard to the process.
To ensure that the field executives are trained enough with regard to debt collection.
Thanks & Regards,
KVB-HRD .
