We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an chance to contribute to our mission while developing your skills in a collaborative environment.
- Setting targets on resolution for each Bucket as per the industry standards or as per the benchmark already set by the bank.
- To create and implement a strategy to improve the collections portfolio.
- To manage the Collection agency in their respective location.
- To ensure daily case-wise review with the field collection executive.
- To maintain Collection efficiency reports.
- To ensure that the collection executives comply with the companys policy when contacting individuals or corporates to collect the dues.
- To ensure that all the collection executives are DRA certified.
- To monitor field visit reports thereby to ascertain the efficiency of collection.
- To perform a random audit with regard to the process.
- To ensure that the field executives are trained enough with regard to debt collection.
Thanks & Regards,
KVB-HRD .
