01Overview
Roles and Responsibility
Manage and oversee the collections process to ensure timely debt recovery.
Develop and implement effective collection strategies to minimize bad debts.
Build and maintain relationships with clients and stakeholders for smooth operations.
Analyze and report on collection performance metrics to identify areas of improvement.
Collaborate with internal teams to resolve customer complaints and issues.
Ensure compliance with regulatory requirements and industry standards.
Job Requirements
Minimum 5 years of experience in collections management or a related field.
Robust knowledge of collections principles, practices, and regulations.
Excellent communication, negotiation, and problem-solving skills.
Ability to work in a quick-paced setting and meet deadlines.
Strong analytical and reporting skills with attention to detail.
Experience with collection software and technology is an advantage. .
