01Responsibilities
- Develop and manage an integrated communications strategy for the GCC team and office, inclusive of all internal and external communications for the GCC team.- Write, edit, and distribute internal communications such as emails, newsletters, talking points, HR updates, intranet stories, blogs, videos, etc.- Partner with GCC site lead on executive communications, including talking points and presentations.- Coordinate local communications events, such as town halls, employee meetings, and virtual events with RxBenefits colleagues in the United States.- Coordinate closely with Corporate Communications to cascade corporate messages to the GCC team, personalizing and editing as needed for local audience needs.- Manage local social media, including LinkedIn profile and content strategy, and any other relevant local social media platforms.- Manage local external communications, including media relations and partnering with HR on recruitment activities.- Creative storytelling for both internal and external audiences, across different channels.- Share employee news, stories, and photos with the Corporate Communications team for inclusion in company-wide communications, as appropriate.- Ensure alignment with corporate brand, messaging, style guidelines, and best practices.- Track metrics for insights and continuous improvement.Required Skills and Experiences:- Proficiency in Microsoft Office suite (Word, PowerPoint, Excel), Canva, Outlook, and Teams.- Proficiency in social media tools, especially LinkedIn.- Basic knowledge of Google Analytics, digital advertising channels, and search engine optimization (SEO).- Creative, corporate, and business writing.- Creative thinking.- Executive presence.- Event planning and management, including in-person town halls and virtual events.- Excellent project management skills.- English language proficiency.- Knowledge of Associated Press (AP) style.Qualifications:- Post graduation Degree in communications, journalism, or related field.- 8-10 years of experience in communications.- Pharmacy or health insurance industry experience preferred.- Ability to create compelling content for different audiences and across different channels.- Ability to both think strategically and own tactical delivery of communications.- Ability to work non-standard business hours [need to work with HR on work schedule and expectations]. .