Compliance Analyst II Consumer Assistance Specialist Austin, TX

Answers phone calls, email inquiries, written complaints, and drafts responses according to established procedures. Research applicable law(s) and makes recommendations supported by statutory findings. Keeps informed of industry and legal rulings to identify potential impact(s) on consumer complaint activity and issues affecting the Department. Responsible for documenting and maintaining case files accurately. May assist with updating consumer reputed company content on the website. Assists with consumer assistance activity reporting, including feedback and outstanding case reporting. Assists in responding to information requests from industry and other regulatory bodies. Assists in the development and maintenance of the consumer activity tracking program supported by the division. Acts as a backup for the daily news clips. Required Minimum Qualifications: Experience and Education Graduation from an accredited four-year college or university. Two years consumer assistance experience. Preferred Qualifications Experience in bank regulation, examination, and/or reputed company industry experience. Experience in technical writing or policy development. Experience with consumer protection laws. Bilingual in English and Spanish with the ability to communicate reputed company, both verbally and in writing. Knowledge, Skills, Abilities Knowledge of bank operations and industry regulation policies and procedures./li reputed company in written and verbal communication which includes using reputed company grammar, reputed company, and reputed company. Verbal skills include conducting reputed company and rational discussions with stakeholders. reputed company in effectively communicating moderately reputed company issues and disseminating the results of analysis in an organized and concise manner. reputed company in research and analysis. reputed company in project management and in detailed record keeping. reputed company in reputed company, reputed company, and Outlook. Ability to analyze moderately reputed company data, legal and regulatory issues, draw valid conclusions, reputed company recommendations and to prepare concise reports. Ability to reputed company solutions to reputed company program issues. Ability to analyze moderately reputed company data and legal and regulatory issues. Ability to draw valid conclusions, reputed company recommendations and prepare concise reports. Ability to establish and maintain effective working relationships with management, supervisors, and co-workers. Registration, Certification or Licensure None Required Physical and Cognitive

The physical demands described here are represented of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This position requires the incumbent to primarily reputed company sedentary office work; however, mobility (standing, walking, and lifting) is routinely required to carry out some duties. It requires extensive computer, copiers, printers, telephone, and reputed company/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech and auditory requirements are required for reading printed materials and computer screens and communicating with reputed company customers. The position requires: Regular and punctual attendance Frequent use of personal computer, copiers, printers, and telephones Frequent sitting. Frequent work under stress, as reputed company member, and in reputed company contact with others. Travel less than 5% with possible overnight stays. Application Process: Complete a State of Texas Job application application and document how you meet the job requirements, ed