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Homeโ€บCompaniesโ€บCrederaโ€บConstellation OR Customer Service Professional (Chennai)
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Constellation OR Customer Service Professional (Chennai)

๐Ÿ“LOCATIONChennai
๐Ÿ“ˆEXPERIENCE8 to 12 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED7 Aug 2026

01Key Responsibilities

- Lead and mentor the development team, providing technical guidance and support as required. - Responsible for architecting and designing business applications using Pega PRPC and related Pega frameworks. - Drive the design, development, testing, and deployment of scalable and maintainable solutions within the PRPC Rules environment. - Create technical designs, define enterprise class structures, and review infrastructure requirements such as data architecture definitions and data management plans. - Collaborate with the Solution Architect to deliver end-to-end Pega applications and projects. - Understand the customer s enterprise technology landscape and position Pega effectively within the overall architecture. - Participating in requirement analysis and gathering workshops, ensuring business requirements are accurately translated into Pega design inputs. - Responsible for estimation and enterprise class structure design, ensuring the overall application design aligns with enterprise standards. - Prepare High-Level Designs (HLDs), low-code platform solutions, and gather non-functional requirements (NFRs). - Review and approve solution designs, logic configurations, and technical artifacts to ensure alignment with Pega best practices. - Provide accurate time and resource estimates for project deliverables in line with established processes. - Offer technical inputs on dependencies, sequencing, and risks to assist the Project Manager in project planning and execution. Preferred Qualification: (Optional/Good to have) - Experience in any of the Pega frameworks, Underwriting, CS, CRM, CPM, BFSI, Smart Dispute, Smart Investigate, CLM/KYC etc. - Exposure to Pega Decisioning or Pega Marketing modules, with a solid grasp of their application within customer engagement and business process .

02What you'll need

Experience
8 to 12 Yrs
Employment Type
Full time
Programming languages
Data modelsIntegrationCertified Lead System Architect LSAPega ConstellationCustomer Service framework implementationsGenerative AI toolsPega formsWorkflowsPega mobilityCase management concepts

03About CREDERA

BFSIIndustry
Full timeEmployment Type
ChennaiLocation
Not Disclosed ยท salary hidden by employer
8 to 12 Yrs ยท Chennai
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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