Consultant-BFSI-Gurgaon

- Provide Process and Technology Consulting for BFS clients to transform their current operations - Identify reengineering opportunities to streamline processes by applying a structured methodology - Create and embed a continuous improvement framework focused on performance - Advocate for new ideas and process improvements to enhance the customer experience - Interact with clients, perform data analysis, assess processes and systems, and make recommendations - Build and manage project plans, and work cross-functionally with various teams - Inform, influence, negotiate & persuade internal/external stakeholders in relation to digital transformation initiatives

- 5-7 years of experience with a major consulting firm or in a corporate role delivering strategy and operations projects for BFS clients - Expertise in Lean/Sigma, Process reengineering, and Customer Journey mapping - Proficiency in newer solutions like RPA, BPM, Analytics, Artificial Intelligence, Chatbots, etc. - Strong skills in MS-Excel (VBA), PowerPoint, and Data Visualization Tools - Excellent program management skills and ability to analyze financial and operational data - Good Domain understanding is desirable - Superior organization, business writing, presentation, and communication skills Additionally, you should have the ability to work with leaders in a matrix organization, manage multiple projects simultaneously, and balance varying complexities. Your role will involve working closely with clients, senior-level management, and internal/external stakeholders to drive digital transformation initiatives effectively.