Consumer chat process

I hope you're doing well!

We came across your profile and were impressed by your experience in customer support. Were currently hiring for an exciting role as an International Chat Support Agent (Non-Voice) with one of our top clients in Hyderabad.

Please Note: If you already applied/interviewed for this role no need to apply

Here are a few key details:

Location: Hyderabad (Work from Office)
Shift: Night Shift / Rotational (24/7 support)
Experience Required: 3+ years (Excellent communication skills are welcome)
Job Type: Full-Time

• CTC Offered:5 LPA (Fixed) + 2000 Meal coupon per month

Interview Process:

• 2 rounds of face-to-face interviews
• Versant assessment

What You'll Do:

• Provide real-time chat support to international customers.
• Resolve inquiries and technical issues with professionalism.
• Handle multiple chat conversations efficiently.
• Ensure high customer satisfaction.

What Were Looking For:

• Excellent written English communication.
• Fast and accurate typing.
• Ability to multitask and stay calm under pressure.
• Versant test clearance (Level 4 or above).
• Willingness to work night shifts.

Perks & Benefits:

• Competitive salary + performance incentives
• One-way cab drop facility
• 2000 Meal coupon per month
• Career growth & training opportunities
• Friendly and inclusive work culture

If this sounds like a great fit for you, Id love to connect and share more details. Please reply to this email with your updated resume or let me know a good time to talk.

Looking forward to hearing from you!

Email: malathi.b@artech.com

Contact:9398601299