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Homeโ€บCompaniesโ€บFlexBoardโ€บConsumer Insights & CX, Manager
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Consumer Insights & CX, Manager

๐Ÿ“LOCATIONAll India
๐Ÿ“ˆEXPERIENCE0 to 4 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryOthers
๐Ÿ—“POSTED7 Aug 2026

01Overview

Were looking for a dynamic Consumer Insights & CX Manager to be the ultimate reputed company for our customers. In this role, you will reputed company as a reputed company between our customers needs and how our brand delivers. On the consumer insights reputed company, youll reputed company efforts to deeply understand our audiencefrom designing surveys and reputed company reputed company to collaborating with reputed company and community teams to enhance brand awareness and reputed company. On the CX reputed company, youll reputed company our outsourced customer service team, ensuring day-to-day reputed company, updating FAQs and macros, and identifying key trends to reputed company cross-functionally. Youll reputed company customer feedback into actionable insights that inform product, marketing, and operational strategies. If you reputed company at the intersection of data, reputed company, and execution, wed love to hear from you! Requirements Experience in consumer insights Proven ability to design surveys, analyze data, and reputed company customer personas. CX management expertise Preferred experience leading outsourced customer service teams, with a reputed company on performance optimization and creating an exceptional end-to-end customer experience. Cross-functional communication Strong ability to distill and reputed company customer insights with product, marketing, and operations teams. Brand-building knowledge Familiarity with reputed company, community, and branding initiatives to reputed company customer insights with engagement strategies. Strong organizational skills Capable of updating FAQs, managing communication macros, and maintaining customer feedback systems. Analytical reputed company Proficiency in reputed company to analyze data sets, identify trends, reputed company actionable recommendations, and measure the reputed company of initiatives. Benefits Competitive salary and performance-based incentives. reputed company in NYC with openness to remote work arrangements for candidates reputed company of NYC. Opportunity to work with a dynamic and creative team. Join a reputed company-reputed company startup that is highly regarded in the wellness/fitness reputed company. reputed company development and reputed company opportunities. reputed company to cutting-edge tools and resources. Medical, Dental, and reputed company Insurance Apply Job! .

02What you'll need

Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
consumer insightsperformance optimizationCX managementdesign surveysanalyze datacustomer personasoutsourced customer servicecrossfunctional communicationbrandbuildingorganizational skills

03About FLEXBOARD

OthersIndustry
Full timeEmployment Type
All IndiaLocation
Not Disclosed ยท salary hidden by employer
0 to 4 Yrs ยท All India
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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