01Overview
Contact Center Executive Activation & Reactivation (International Voice Process) Company: Aspora Location: Gurgaon Salary: Up-to 32,000 per month(Interview Based) Employment Type: Full-Time Working Days: 5 day working with rotation shift About the Role - We are hiring experienced Contact Center Executives for an International Voice Process supporting Activation & Reactivation campaigns for NRI customers across the UAE, UK, and US. The role involves proactive outbound calling, customer onboarding, and delivering an exceptional customer experience while maintaining high-quality communication standards. Key Responsibilities - Activation & Reactivation Make proactive outbound calls to customers for activation and reactivation campaigns. Re-engage customers who have been inactive for 60+ days. Assist customers who have signed up but have not completed their first transaction. Guide customers through digital onboarding, including NRE/NRO account opening and banking product activation. Deliver excellent customer service while meeting quality and compliance standards. Achieve campaign productivity and conversion targets. Customer Support Handle customer queries professionally and provide timely resolutions. Ensure accurate documentation of customer interactions. Follow company policies and process guidelines to maintain service quality. Eligibility Criteria - Minimum 6 months of Voice Process/BPO experience (Freshers are not eligible). Excellent spoken and written English communication skills. Versant Score 56 preferred (Higher scores are an advantage). Strong customer handling, listening, and problem-solving skills. Ability to work in a fast-paced international customer support environment. Immediate joiners preferred. Basic Background Verification (BGV) clearance is mandatory. Project Highlights - International Voice Process serving NRI customers in the UAE, UK, and US. 5 days working with rotation shift Quick hiring process with immediate onboarding. Career growth opportunities in an international customer support environment. Initial focus on Activation & Reactivation campaigns with future support process expansion. Location: Gurgaon, sector 20 Email: saurav@indezon.in Contact: 9289902003 Immediate joiners are highly preferred. Apply today and become part of a fast-growing international customer support team! .
