Contact Centre Agent-International Voice (Bengaluru)

Job Summary You will assist customers via multiple channels, providing consistent and accurate support in line with existing legislation. You will be available to work on a rotating roster between the hours of 1:00am - 1:00pm Monday to Friday, and occasional Saturdays with comp off. Preferably candidates who can work from Bangalore as their location. Responsibilities - Respond to inbound enquiries. - Make outbound phone calls. - Email correspondence with customers. - Adhering to high compliance and quality standards. - Case management. Preferred Skills - Excellent verbal written communication skills. - Computer literacy. - Working knowledge on MS Office Suite. - High attention to detail. - Ability to work in a quick paced and changing environment. Qualifications - Qualification: Graduate and above. - Required Experience: 1-3 years' experience in International Call centre. .