01Overview
Job description
Role & responsibilities
Review and moderate user-generated content (text, images, videos, and comments) in accordance with company policies and community guidelines.
Identify, investigate, and remove inappropriate, offensive, or policy-violating content.
Ensure high levels of accuracy and quality while reviewing content within defined productivity targets.
Escalate complex or sensitive cases to the appropriate internal teams.
Maintain confidentiality and handle sensitive content professionally.
Stay up to date with moderation policies, processes, and quality standards.
Document review decisions and maintain accurate records.
Report trends, recurring issues, and potential risks identified during content review.
Meet daily productivity, quality, and turnaround time (TAT) targets.
Follow company policies, compliance requirements, and data security standards.
Participate in training sessions and continuous process improvement initiatives.
Preferred candidate profile
Excellent written and verbal communication skills in English.
Strong attention to detail and analytical thinking.
Ability to make objective decisions based on defined guidelines.
Basic computer proficiency and familiarity with MS Office/Google Workspace.
Ability to work in rotational shifts, including weekends and holidays, if required.
Previous experience in content moderation, non-voice process, trust & safety, or customer support is preferred but not mandatory.
Perks and Benefits
Salary upto 2.5 LPA - 4.30 LPA
18k-28k In hand
Lucrative Incentives
2000 Monthly Variable
5 Days working
24*7 Shifts / Night shifts
Both side cabs
Job Location : Gurugram To get your interview scheduled contact below:
Akshita 9910991340
Sagar 9910775967
Khushi 9910810424
kanika 9217010883
Komal 9217010882
Diya 7428086333
Swati 9990040557
