01Responsibilities
We are looking for a junior-level operations coordinator with strong editing and project management skills to help manage the workflow involved in maintaining a fresh library of editorial content. The coordinator will: Traffic digital content assets through review, approval, and publishing processes, utilizing the firms workflow and AI tools, staying on top of next steps and deadlines, including proactive outreach and follow-up with reviewers/SMEs to meet deadlines. Support editors to refresh existing content on Morgan Stanley sites that is outdated and/or no longer compliant. This will require proficiency in editing articles about personal finance and investing, and an ability to tailor content to fit the Wealth Management brands and clients. Maintain editorial, promotion and campaign calendars and trackers. Coordinate content intake, review, and publishing workflows for morganstanley.com on an ongoing basis and for other Wealth Management sites (etrade.com, morganstanley.com/atwork) on an ad hoc basis. Manage creative assets needed to promote content in owned digital channels such as web/mobile, email, and social media. Interface with internal AEO/SEO teams on content to ensure articles are optimized for agentic and traditional search. Distribute new and refreshed content to internal partners. Handle admin-style tasks that are part of the workflow, such as opening tickets in operational tools like Workfront and RedOak, and managing partner relationships within those platforms. Support ad hoc projects for the Content Team Strong end-to-end ownership and accountability for projects; able to take assignments from intake through publication and closeout with minimal oversight. Proactive communicator who independently engages SMEs/reviewers, follows up consistently, manages business partner relationships with enthusiasm, and confidently drives decisions/approvals to closure. Strong editorial judgment and quality control; comfortable fact-checking, validating figures/claims, applying brand voice and ensuring content is publish-ready, including researching appropriate sourcing/citations where required. Demonstrated deadline discipline; anticipates bottlenecks, manages dependencies, and communicates status/risks early to protect launch timelines. Exceptional attention to detail and operational hygiene; consistently produces final deliverables that are complete, accurate, and aligned to required workflow steps. Comfortable working in ambiguous and fast-moving environments; can prioritize quickly, reset plans as inputs change, and maintain quality .
