01Overview
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Director
Job Description & Summary
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop cutting-edge solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Lead in line with our values and brand.
- Develop new ideas, solutions, and structures; drive thought leadership.
- Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
- Balance long-term, short-term, detail-oriented, and big picture thinking.
- Make strategic choices and drive change by addressing system-level enablers.
- Promote technological advances, creating an environment where people and technology thrive together.
- Identify gaps in the market and convert opportunities to success for the Firm.
- Adhere to and enforce qualified and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
JD Template -Corp Managed Svcs RCMS - Director - Operate
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Job Summary -
A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Revenue Cycle Managed Services team will provide you with the opportunity to act as an extension of our healthcare clients' revenue cycle functions. We specialize in front, middle and back-office revenue cycle functions for hospitals, medical groups, and other providers. We leverage our custom and automated workflow and quality assurance products to enable our clients
to achieve better results, which ultimately allows them to provide better patient care.
Minimum Degree Required (BQ) *:
Bachelor Degree
Degree Preferred:
Required Field(s) of Study (BQ):
Computer Science, Data Analytics, Accounting
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: US
14 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *:
Demonstrates thought leader level abilities and/or a proven record of success with focus on industry-leading methods and practices, continuous execution, throughput and quality:
- Leads all aspects of delivery on multiple engagements;
- Develops and sustains proactively strategic client relationships, establishing and confirming client satisfaction of services;
- Leads delivery resource recruitment efforts;
- Develops training and certification plans for delivery resources;
- Brings transition management experience and fundamental knowledge in support/service management;
- Analyzes data to identify and communicate trends to Managers and Clients;
- Shows knowledge and skills in SQL Server relational databases, including the ability to update and maintain databases, and create tables, views, and procedures using SSMS T-SQL scripting;
- Demonstrates knowledge and skills in Business Intelligence and Data Visualization tools, including PowerBI, Tableau, etc.;
- Interprets end user requests and creates meaningful Ad Hoc report;
- Provides Pre-Project Revenue analysis with prompt turnaround for potential clients;
- Uses historical data to create forecasting models;
- Organizes large volumes of data to effectively meet critical deadlines;
- Communicates and effectively translates requirements from healthcare business office professionals to technical developers;
- Evaluates critically
