About the position Responsibilities Responsible for creation and execution of new hire onboarding plans Responsible for ongoing training needs as identified by leadership Provide insight to additional training needs based on training interactions Partners with leadership to conduct performance-based assessments and evaluations of training needs for coordinators Coordinate and support quarterly 1:1 support for BDC Coordinators Focused on personal development to maintain facilitation skills Requirements 2+ years in corporate training facilitation Experience training in a remote environment Strong one-on-one and group presentation and facilitation skills Ability to interact and work with employees at all levels in the organization including business units and executive management Customer Service or Customer Service Training Experience Familiarity with dealership operations a plus Familiarity with call centers a plus Experience with My Kaarma or DealerSocket Bachelor's degree required for this position Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Apply tot his job Apply tot his job
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Company : RemoteRocketHub
Salary : Work from home
02What you'll need
Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
training facilitationpresentation skillscustomer serviceremote environmentfacilitation skillsdealership operationscall centers