01Overview
Primary Responsibilities Data Quality Hygiene:
Oversee regular audits of Salesforce contact and company records to identify and resolve inaccurate, incomplete, outdated, or duplicate data Define and maintain data quality standards, validation rules, and deduplication processes Monitor data health KPIs and report regularly to CRM leadership and stakeholders Contact Enrichment Research :Own the end-to-end enrichment process - prioritization, execution, validation, and loading into Salesforce Operate and evaluate third-party platforms (e.g., ZoomInfo, LinkedIn Sales Navigator, Cognism) to append missing or outdated contact and company information Conduct and oversee targeted manual research on contacts, companies, and industries Maintain enrichment refresh schedules, with particular attention to high-decay fields such as job titles, emails, and phone numbers Stakeholder Engagement BD Support Serve as the primary contact for regional and global marketing leads on contact data matters Support Business Development by identifying and profiling key contacts at target companies Represent the function in cross-functional initiatives and contribute to broader CRM team strategy Coordinate across time zones with flexibility to support global stakeholders Process, Governance Documentation Define and maintain documentation for all core enrichment and data quality processes Identify and implement improvements to data accuracy, consistency, and team efficiency Ensure all data practices comply with relevant privacy regulations including GDPR Team Leadership Function Management Develop a team of specialists, coordinating day-to-day priorities and providing quality oversight Direct junior CRM analyst resources on shared data tasks Serve as the primary interface between the contact data function and the CRM Lead What We Are Looking For Required 5+ years of experience in CRM data management, contact research, data enrichment, or a related field Hands-on experience with Salesforce, including data management, reporting, and validation rules Strong online research skills using professional networks, commercial databases, and public sources Proven ability to set and drive process improvements in a data operations context High attention to detail with strong analytical and problem-solving skills Excellent written and verbal communication in English; comfortable engaging senior stakeholders Experience working across time zones in a global organization
What We Are Looking For
Required 5+ years of experience in CRM data management, contact research, data enrichment, or a related field
Hands-on experience with Salesforce, including data management, reporting, and validation rules
Strong online research skills using professional networks, commercial databases, and public sources
Proven ability to set and drive process improvements in a data operations context
High attention to detail with strong analytical and problem-solving skills
Excellent written and verbal communication in English; comfortable engaging senior stakeholders
Experience working across time zones in a global organization
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
