01Overview
Job Title: Executive/Sr. Executive from Banking Sector
Position Type: Full Time
Function:CRM
Location:Bangalore
About UsFounded in 1975, Puravankara Limited is one of Indias most trusted real estate developers, with a legacy of over five decades. Headquartered in Bengaluru, the company has delivered landmark residential and commercial projects across major cities in India.
With its two distinct brands Puravankara (premium housing) and Provident Housing (affordable housing) the Group caters to diverse customer segments. Puravankara is known for its quality construction, transparency, and customer-centric approach, and has pioneered cutting-edge designs and sustainable practices in the real estate sector.
Over the years, the company has built not just homes, but thriving communities, reflecting its vision of creating spaces that inspire and enhance everyday living.
Job OverviewWe are seeking a proactive and customer-focused CRM Executive with banking experience to manage customer relationships, ensure exceptional service delivery, and support customer retention initiatives. The role involves handling customer inquiries, resolving service requests, coordinating with internal departments, maintaining accurate customer records, and promoting banking products and services. The ideal candidate should possess strong communication skills, a thorough understanding of banking operations and customer service processes, and the ability to build long-term customer relationships while ensuring compliance with banking regulations and organizational standards.
Key Responsibilities
- Build and maintain strong relationships with existing and prospective customers.
- Handle customer inquiries, complaints, and service requests in a timely and professional manner.
- Assist customers with banking products and services, including accounts, loans, deposits, cards, and digital banking solutions.
- Ensure prompt resolution of customer issues and escalate complex cases to the appropriate te .
