- Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate cross-functional efforts to streamline issue resolution and improve system reliability. - Mentor junior team members to enhance their technical capabilities and problem-solving skills. - Drive continuous improvement initiatives to optimize support processes and reduce incident recurrence. Professional & Technical Skills: - Must To Have Skills: Proficiency in Datadog. - Good To Have Skills: Experience with Application Performance Management Architecture. - Strong knowledge of monitoring and alerting frameworks to ensure system health and performance. - Ability to analyze complex system logs and metrics to diagnose and troubleshoot issues effectively. - Familiarity with cloud infrastructure and its impact on application performance and availability. - Experience in collaborating with development and operations teams to implement robust support solutions. Additional Information: - The candidate should have minimum 5 years of experience in Datadog. - This position is based at our Bengaluru office. - A 15 years full time education is required. .
