Custom Software Engineer - Cloud Contact Center Solutions

- Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather and analyze requirements for application development. - Ensure timely delivery of high-quality software solutions by managing tasks and priorities effectively. - Assist junior team members by providing guidance and support to foster their professional growth. - Continuously evaluate and improve existing applications to enhance performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation. - Strong knowledge of cloud-based contact center technologies and platforms. - Experience in application design, development, and configuration within cloud environments. - Ability to troubleshoot and resolve technical issues related to contact center implementations. - Familiarity with integration of contact center solutions with other enterprise systems. - Excellent problem-solving skills and attention to detail in software engineering tasks. Additional Information: - The candidate should have minimum 2 years of experience in Cloud Contact Center Implementation. - This position is based at our Kolkata office. - A 15 years full time education is required. .