01Overview
Job Title : Customer Advisor
Experience: 1 to 5 yrs
Reporting To: Team Leader
Location: Hebbal, Bangalore
Work Mode: 6 Days WFO
Job Overview The Customer Advisor is responsible for driving vehicle sales by understanding customer needs, building strong relationships, and delivering an excellent customer experience. The role involves lead management, product presentation, sales negotiation, objection handling, and coordination with internal teams to ensure smooth vehicle delivery and customer satisfaction.
Key Responsibilities Handle customer inquiries and convert leads into sales opportunities
Understand customer requirements and recommend suitable vehicle options
Conduct product presentations, test drives, and sales demonstrations
Build and maintain strong customer relationships
Negotiate pricing and close sales effectively
Coordinate with delivery, CRM, and CXM teams for seamless customer experience
Ensure timely follow-up and high customer satisfaction levels
Achieve assigned sales targets and business objectives
Required Skills Sales & Negotiation Skills
Customer Relationship Management
Customer Satisfaction Orientation
Problem Solving & Decision Making
Result-Oriented Approach
Objection Handling
Financial Acumen
Initiative & Team Collaboration
Eligibility Criteria Graduate or 2-Year Diploma holder
Sales & Marketing qualification preferred
Freshers with solid sales aptitude can apply
Minimum 1 year of direct sales experience preferred (Automobile, Consumer Durables, Financial Services, etc.)
Valid 4-Wheeler Driving License preferred
Candidates without DL may join by providing an undertaking to obtain it within 3 months .
