01Overview
Position: Customer Care Agent / Customer Support Executive
Responsibilities
Handle inbound and outbound customer calls for international customers.
Provide professional customer support and resolve queries efficiently.
Understand customer concerns and provide appropriate solutions.
Maintain a high standard of customer service and communication.
Accurately update customer information and interaction details in the system.
Follow company processes, quality standards, and compliance guidelines.
Requirements
Excellent / fluent English communication is mandatory.
Good verbal communication and active listening skills.
Comfortable communicating with international customers.
Basic computer knowledge and typing skills.
Candidates should be comfortable working in a night shift.
Freshers and experienced candidates can apply, depending on the process.
Minimum qualification: 12th Pass / Graduate.
Compensation: 18,851.39 - 30,800.00 per month
Benefits:
Flexible scheduleFood providedHealth insuranceLanguage:
English (Required)Shift availability:
Night Shift (Preferred)Work Location: In person .