Customer Care cum Store InCharge

Deliver personalized and outstanding customer serviceMaintain high standards of visual merchandising and store presentationManage customer bookings, appointments, and timely follow-ups to ensure satisfaction and repeat business.Understand client needs, explain product features, and assist with selectionsHandle customer inquiries, returns, exchanges, and resolve complaints effectivelyManage customer bookings and follow-ups.Coordinate order placements, handle billing and deliveries.Oversee store cleanliness, product displays, and daily operationsDrive sales performance and ensure customer satisfaction

Minimum 2-5 years of experience in customer service or store handling.Excellent verbal and written communication skills.Knowledge of visual merchandising principlesProven experience in retail/boutique managementStrong customer handling and problem-solving skills.Well-organized, Attention to detail, proactive attitude and good organizational skills.Good computer knowledge (Email and MS Office).Professional appearance and customer-friendly attitude.Sales-driven and customer-focusedPreferred: Experience in managing appointment-based customer flow.Background in retail/showroom or similar industries.Ability to work independently and handle store responsibilities end-to-end.Application Process: Interested candidates are invited to submit their resume along with a cover letter detailing their interest in the role and relevant experience. or mail to us: mail@thenmozhidesigns.com Job Types: Full-time, Permanent Compensation: 16,000.00 - 25,000.00 per month Benefits: Paid sick timePaid time offExperience: Customer support: 3 years (Required)Language: English (Required)Hindi (Preferred)Location: Chennai, Tamil Nadu (Required)Work Location: In person .