Customer Care Executive-International Voice Process

Understand customer travel needs and book flights at the best prices. Generate sales and issue tickets. Use booking systems efficiently. Follow up with customers proactively. Process payments and handle sensitive information securely. Provide travel advice, including visa and passport information. Issue e-tickets and keep clients updated on any changes. Address customer complaints and resolve issues. Manage email communication and follow-ups.

Night shift availability Work from Office Excellent communication skills Multi-language skills Strong customer service skills Organized and able to generate new sales leads Ability to work independently and with a flexible schedule, including evenings and weekends Preferred Qualifications: Fresher, 1 year or 2 years of experience in US/UK-based customer support. US Voice process. Team player with adaptability. English proficiency plus one Indian language (Telugu, Tamil, Hindi, or other regional language) .