01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job
02Requirements
The minimum qualification for this role is DIPLOMA & BE AUTOMOBILE /MECHANICAL and Experience 0 TO 5 YEAR . The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.More about this Customer Care Executive jobPlease go through the FAQs to get all answers related to the given Customer Care Executive jobCan freshers or experienced candidates apply for this Customer Care Executive role
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role
Ans : The salary for this Customer Care Executive job ranges between 15,000-21,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Balitha, Vapi.
How many openings are available for this position
Ans : There are 4 openings available for this position.
Who can apply for this job
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Care Executive job
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located
Ans : This Customer Care Executive job is located in Balitha, Vapi.
What kind of candidate is ideal for this job
Ans : A candidate with skills like Computer Knowledge along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job
Ans : This Customer Care Executive job offers a salary between 15,000-21,000 per month. This is a Full Time opportunity and has 4 openings available.
Candidates can call HR for more info. .