01Overview
Key Responsibilities
Handle inbound and outbound customer calls professionally.Respond to customer queries through phone, email, and chat.Resolve customer complaints and provide appropriate solutions.Maintain accurate records of customer interactions and transactions.Follow up with customers to ensure issue resolution.Coordinate with internal departments for timely support.Provide product and service information to customers.Achieve customer satisfaction and service quality targets.Required Skills
Excellent verbal and written communication skills.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office proficiency.Ability to multitask and work under pressure.Problem-solving and listening skills.Positive attitude and team-oriented mindset.Qualification
Any Graduate / PUC / Diploma.Freshers and experienced candidates can apply.Preferred Experience
03 years in customer service, telecalling, or support roles.Salary & Benefits
Competitive salaryIncentives and performance bonusesTraining and career growth opportunitiesFriendly work environmentPay: 20,000.00 - 28,168.24 per month
Work Location: In person .
