The customer care executive is responsible to ensure continuous footfall in branch and target new customers in the assigned area. Also ensure a superior level of customer relations and promote the sales and service through regular interaction with the customers. Cross selling of all products and increase in walk-in of the branch. Error-free audit reports and proper compliance being followed at the branch. Maintaining punctuality, Discipline and high level of Morality in tune with the ethics & values of Muthoot Group. Cost control .