01Key Responsibilities
Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob
02Requirements
The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.More about this Customer Care Executive jobPlease go through the FAQs to get all answers related to the given Customer Care Executive jobWhat skills and experience do you need for this Customer Care Executive job
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
What is the salary and job type for this role
Ans : The salary for this Customer Care Executive job ranges between 10,000-20,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Bakewar, Etawah.
How many vacancies are there for this Customer Care Executive job
Ans : There are 2 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Care Executive job
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position
Ans : The job location for this Customer Care Executive position is Bakewar, Etawah.
Who is the right fit for this Customer Care Executive job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between 10,000-20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info. .