01Overview
Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.
Role & responsibilities
- Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
- Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
- Experience Management: Maintain high standards of customer satisfaction and positive brand perception.
Preferred candidate profile
- Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
- Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
- Functional Competencies: Robust persuasion, negotiation, and customer-handling skills.
- Technical Skills: Basic computer proficiency and familiarity with standard office applications.
Languages required Telugu , Kannada , Malayalam
For interview contact - HR Sharyl williams 7428671155 OR
sharylwilliams@policybazaar.com .
