Customer Care Executive For 12th Pass Freshers

1. Handle customer inquiries: Respond to customer questions via phone, email, or in-person, ensuring accurate and timely information is provided.2. Resolve issues: Address customer complaints or problems efficiently, working to find suitable solutions that meet their needs.3. Maintain records: Keep detailed records of customer interactions and transactions, ensuring information is updated in our systems.4. Collaborate with teams: Work closely with other departments to ensure a seamless customer experience and escalate issues when necessary.5. Promote products/services: Provide information about our products and services, guiding customers in their choices.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills. They must be patient and able to handle customer inquiries effectively. Basic computer literacy and familiarity with office software are crucial for managing records and communication. A willingness to learn and adapt in a fast-paced environment is essential. Ideal applicants will demonstrate a commitment to providing high-quality support and maintaining a professional demeanor while dealing with customers. Having a background in customer service is a plus, but we welcome freshers as well. Experience 0 - 1 Years No. of Openings 250 Education 12th Pass Role Customer Care Executive Industry Type Call Centre / BPO / ITES / LPO Gender [ Male / Female ] Job Country India Type of Job Full Time Work Location Type Work from Office Face Interview Location Khasra 75, 19, Manawala Rd, opposite of best price, Punjab 143115 .