01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.More about this Customer care Executive- voice & Sales process jobPlease go through the FAQs to get all answers related to the given Customer care Executive- voice & Sales process jobCan freshers or experienced candidates apply for this Customer care Executive- voice & Sales process role
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer care Executive- voice & Sales process role.
What is the salary and job type for this role
Ans : The salary for this Customer care Executive- voice & Sales process job ranges between 18,000-23,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer care Executive- voice & Sales process job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in KR Puram, Bangalore.
How many vacancies are there for this Customer care Executive- voice & Sales process job
Ans : There are 50 vacancies for this Customer care Executive- voice & Sales process role.
Is this job open for all genders
Ans : Yes, this Customer care Executive- voice & Sales process job is open for both male and female candidates.
What is the job location for this position
Ans : The job location for this Customer care Executive- voice & Sales process position is KR Puram, Bangalore.
What makes this Customer care Executive- voice & Sales process job a good opportunity
Ans : This Customer care Executive- voice & Sales process job is a good opportunity as it offers a salary between 18,000-23,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info. .