Customer Care Relationship Manager

You will be responsible for ensuring cross-selling of products at the branch through customer care executives. Your main focus will be on lead generation for cross-sell products and converting them. Additionally, you will supervise the day-to-day operations in the customer service department and respond to customer service issues promptly.

- Ensure cross-selling of products as per branch targets through customer care executives - Generate leads for cross-sell products at the branch and ensure conversion - Coordinate with different Product Managers for closure - Supervise day-to-day operations in the customer service department - Respond to customer service issues in a timely manner

- Previous experience in customer service or sales roles - Strong communication and interpersonal skills - Ability to coordinate with multiple stakeholders - Proven track record of meeting targets and deadlines Note: Additional details about the company were not provided in the job description.