Customer Care Representative

Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.More about this Customer Care Representative jobPlease go through the FAQs to get all answers related to the given Customer Care Representative jobWhat are the eligibility criteria for this Customer Care Representative job Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling for this Customer Care Representative job offered by Optizenith Global Solutions Private Limited in Hebbal, Bangalore. What salary is offered for this Customer Care Representative job Ans : The salary for this Customer Care Representative job ranges between 16,000-20,000 per month. What shift and timings does this job follow Ans : This Customer Care Representative job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore. How many openings are available for this position Ans : There are 2 openings available for this position. Who can apply for this job Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Care Representative job. Only female candidates can apply. What does the role of Customer Care Representative involve Ans : As a Customer Care Representative, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category. Where is this job located Ans : This Customer Care Representative job is located in Hebbal, Bangalore. What kind of candidate is ideal for this job Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Representative job. Why should you apply for this Customer Care Representative job Ans : This Customer Care Representative job offers a salary between 16,000-20,000 per month. This is a Full Time opportunity and has 2 openings available. Candidates can call HR for more info. .