01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Care Representative jobPlease go through the FAQs to get all answers related to the given Customer Care Representative jobWhat skills and experience do you need for this Customer Care Representative job
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
How much can you earn in this position
Ans : You can earn between 8,000-15,000 per month in this Customer Care Representative position.
What shift and timings does this job follow
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Pakka Bagh, Hapur.
How many vacancies are there for this Customer Care Representative job
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position
Ans : The job location for this Customer Care Representative position is Pakka Bagh, Hapur.
Who is the right fit for this Customer Care Representative job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between 8,000-15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info. .