Customer Sales Executive Viman Nagar (Pune)

Job Description - Responsible for handling inbound and outbound customer calls in a domestic BPO process. - Communicate with customers professionally and provide necessary support. - Handle customer queries, provide information, and ensure customer satisfaction. - Maintain proper call handling standards and follow company guidelines. - Candidates with basic computer knowledge and good communication skills are preferred. Key Responsibilities Calling Process: - Handle inbound and outbound customer calls. - Understand customer requirements and provide appropriate responses. - Maintain skilled communication during calls. - Resolve customer queries effectively. - Maintain customer satisfaction through quality service. - Follow call processes and company standards. Communication & Customer Handling - Demonstrate good communication skills while interacting with customers. - Listen carefully to customer concerns and provide solutions. - Maintain a polite and professional approach. - Build positive relationships with customers. - Handle multiple customer interactions efficiently. Computer & Documentation - Use basic computer knowledge for daily work. - Maintain customer details and call records. - Update required information in company systems. - Follow documentation and reporting procedures. Eligibility Education: - Minimum Qualification: 12th Pass. Experience - Freshers and experienced candidates can apply. Skills Required - Average to Good Communication Skills. - Basic Computer Knowledge. - Customer Handling Skills. - Active Listening Skills. - Problem-Solving Ability. Contact Details - Contact: Shalu : 8446667387 .