01Key Responsibilities
1. Respond to customer inquiries through calls, chats, and emails while maintaining professional, courteous, and effective communication.
2. Identify customer concerns, assess their needs, and provide appropriate solutions or guidance.
3. Escalate complex or unresolved issues to the relevant teams to ensure prompt resolution.
4. Deliver timely support and conduct regular follow-ups to ensure customer concerns are fully addressed.
5. Accurately document customer interactions, resolutions, and updates to maintain organized records and support efficient tracking.
Who can apply:
Only those candidates can apply who:
Salary:
3,00,000 - 4,00,000 /year
Experience:
No experience required
Deadline:
2026-08-22 23:59:59
Skills required:
English Proficiency (Spoken), English Proficiency (Written) and Effective Communication
About Company:
Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health. .
