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Homeโ€บCompaniesโ€บStanley Black & Decker India Ltdโ€บCustomer Service and After Sales Associate
SB

Customer Service and After Sales Associate

๐Ÿ“LOCATIONBangalore
๐Ÿ“ˆEXPERIENCE2 to 6 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryManufacturing
๐Ÿ—“POSTED25 Jul 2026

01Overview

Service Associate As a Service Associate, youll work with T&O Commercial team working and youll get to: Assure that Stanley Black and Decker customers are completely satisfied with the quality of our products. Strong focus on end user satisfaction Provide technical and product related training to our clients. Have a complete understanding and knowledge of related products and functions, also be service oriented. Drive service levels while improving inventory turns working closely with supply chain and suppliers. Establish a complete and comprehensive data base for all of our clients and follow up with after sales related information. Coordinate effectively with all related departments and provide solutions to quality issues. The Person: You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact, you embrace it. You also have: Diploma/BE/BTech/Graduate. 2-4 years of After Sales experience Channel Sales & End-User (B2B) Sales. The Details: Competitive salary Insurance coverage for Medical, Life & Disability. Covered under all Employee Assistance Services and Wellness programs. Discounts on Stanley Black & Decker tools and other partner programs. The Person: You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact, you embrace it. You also have: Diploma/BE/BTech/Graduate. 2-5 years of sales experience. And More: We want our company to be a place youll want to be and stay. Being part of our team means youll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera, and online university. Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. Whats more, youll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past, we have so much further to go. Thats where you come in. Join us! Onsite We Dont Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Global Benefits & Perks Youll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. What Youll Also Get Career Opportunity: Career paths arent linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here, too. Purpose-Driven Company: Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. Experience Level Mid Level .

02What you'll need

Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
Customer ServiceTechnical TrainingProduct KnowledgeInventory ManagementData ManagementQuality ManagementChannel SalesAfter SalesEndUser Sales

03About STANLEY BLACK & DECKER INDIA LTD

ManufacturingIndustry
Full timeEmployment Type
BangaloreLocation
Not Disclosed ยท salary hidden by employer
2 to 6 Yrs ยท Bangalore
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
SB
STANLEY BLACK & DECKER INDIA LTD
Manufacturing
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