01Overview
Company Overview
Reliance Retail is Indias largest and fastest growing retailer, excelling across omni-channel retail with over 15,000 stores in 7,000+ cities. Renowned for delivering superior value, quality, and unmatched customer experiences, our focus on innovation and robust supply chains ensures the best outcomes for all stakeholders in the retail ecosystem.
Job Overview
The Customer Service Associate - Logistic Incharge (GAP) is a full time, junior-level position based in Jaipur. The role requires 1 to 3 years of relevant experience and is responsible for coordinating logistics operations, managing inventory, and providing excellent customer support within the logistics function, leveraging SAP software and other key tools.
Qualifications and Skills
- Logistics Coordination (Mandatory skill): Proven experience in coordinating inbound and outbound logistics activities, ensuring timely and efficient movement of goods across warehouses and retail stores.
- Inventory Management (Mandatory skill): Practical knowledge and experience in tracking stock levels, managing inventory discrepancies, and ensuring optimal inventory health using recognized practices.
- SAP (Mandatory skill): Hands-on expertise with SAP modules related to inventory and logistics for real-time data entry, reporting, and transaction management is crucial for this role.
- MS Excel: Proficient in using advanced features of MS Excel for data analysis, reporting, inventory tracking, and logistics planning, including functions, pivots, and lookups.
- Customer Support: Ability to provide prompt, empathetic, and effective support to customers and internal stakeholders, ensuring queries and issues are resolved efficiently.
- Data Entry: Strong attention to detail in entering, updating, and verifying logistics and inventory data accurately in relevant databases, preventing errors and discrepancies.
- Documentation: Capability to manage and maintain accurate records of inbound/outbound shipments, stock .
