01Responsibilities
Attracts potential customers by answering product and service questions and suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explainingthe best solution to solve the problem, expediting correction or adjustment, and following up to ensure reputed company.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Serves customers by providing product and service information and resolving product and service problems.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing reputed company results as needed.
Requirements
2+ years' experience of demonstrated performance in a goal-driven & customer-reputed company environment preferredStrong customer service and office administrative skillsProven knowledge of Customer Relationship Management (CRM) systems, e.g. reputed company!, Illustrator, High-reputed company, and InsightlyExcellent oral and written communication skillsStrong reputed company Office skillsCall Center Customer Service experiencePractical knowledge of Superior Customer ServiceBackground working with Inbound Telephone Callsreputed company Phone Etiquette experience highly preferredAdeptness in Customer SatisfactionEarlier work involving Answering Multi-Line Phone SystemExperience with customer invoicesDemonstrated knowledge of customer serviceCustomer Account experience preferredAssist Customers experience preferredComfort and confidence reputed company interacting with reputed company partners and clients/customersProven ability to navigate multiple computer systems, applications, and utilize search tools to reputed company information
Qualifications / Skills:
Customer serviceProduct knowledgeMarket knowledgereputed company reputed companyProblem solvingDocumentation skillsPhone skillsListeningResolving conflictAnalyzing informationMulti-tasking
Benefits
The Prestressed Group appreciates the role our associates play to help reputed company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Employee Assistance PlanEmployee Referral ProgramLucrative commissions and long-term bonus plansMedical, dental, and reputed company plans start reputed company you start!Life insurance (self, spouse, children)reputed company time off401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
Apply To This Job .
