01Key Responsibilities
1. Provide exceptional support to ensure high levels of customer satisfaction.
2. Address customer inquiries and resolve issues across various digital and voice channels.
3. Execute technical support tasks and troubleshoot basic user problems.
4. Apply analytical problem-solving to improve the overall support experience.
5. Integrate customer feedback to refine service quality and efficiency.
6. Collaborate with dedicated teams to maintain digital trust and safety.
7. Manage daily interactions with a focus on revenue generation and brand growth.
Skill(s) required
Client Relationship Client Relationship Management (CRM) Customer Support English Proficiency (Spoken)
Earn certifications in these skills
Other requirements
1. Strong interpersonal skills and a natural ability to ensure customer satisfaction.
2. Excellent written and verbal communication skills.
3. Analytical mindset with the ability to solve problems quickly.
4. Adaptability to work in a dynamic, high-pressure setting.
5. Bachelors degree in a relevant field of study.
6. Previous experience in a startup or fast-paced setting is a plus.
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: 3,45,000 - 3,80,000 /year
Annual CTC breakup:
1. Fixed Compensation: 3,20,000 - 3,50,000 /year
2. Variable Compensation: 25,000 - 30,000 /year
Number of openings
2
About StoryYell Private Limited
At StoryYell, we believe that every brand has a unique story to tell. And we're here to help you tell that story to the people who matter most. Our localized marketing solutions will help you connect with your target audience in a meaningful and memorable way. Our team of experts will work with you to understand the needs, values, and interests of your local community. We'll then create customized marketing strategies that resonate with your audience and drive real results. Our solutions include targeted digital and offline advertising, localized events, and community outreach programs. With StoryYell, you can say goodbye to generic and impersonal advertising campaigns. Instead, you'll connect with your audience on a deeper level, build brand awareness and loyalty, and make a positive impact in the communities you serve.
Activity on Internshala
Hiring since February 2026
196 opportunities posted
15 candidates hired
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