Customer service Executive

Greetings !!

Your Profile is Shortlisted !

My name is Sunny and I m a Human Resource Manager at Careervalues .We came across your profile while sourcing candidates for the Customer Service Executive role and found your background to be a strong fit.

Were currently shortlisting candidates for the upcoming interview phase. Before moving forward and sharing your profile with the hiring team, Below is the Job Description

Handling of inbound calls received from customers enquiring on their account, product or process related information.
Service customers on their Banking related enquiries.
To meet the Customer Satisfaction Parameters and meet the defined service standards.
Satisfactorily resolve queries and complaints received from customers.
Adherence to Phone Banking Process & Audit guidelines.
Cross selling of the Banks products identified for cross-sell eg: Assets, Card products, Fixed Deposits, other Liability products & other service related products.

Perks : On Bank Payroll , Eligible for all banking holidays

Qualification : Graduation + 6Months Experience

Location : Andheri / Thane / Airoli

Salary : Upto 6 Lakhs

To book interview Slot Call HR Jagruti 83559 55614

Email resume at hr@careervalues.in

Ill be personally coordinating your screening and will reach out with further updates once your profile review is complete.

Looking forward to connecting with you.

Regards

Careervalues