01Overview
Job Title: Customer Support Executive (BPO)Location
Noida / Ghaziabad
Salary
20,000 30,000 per month (depending on experience and skills)
Employment Type
Full-Time
Job Summary
We are looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, providing information about products and services, and ensuring a high level of customer satisfaction.
Key Responsibilities
Handle inbound and outbound customer calls professionally.Respond to customer queries via phone, email, and chat.Resolve customer complaints and provide appropriate solutions.Maintain accurate records of customer interactions and transactions.Follow company policies, processes, and quality standards.Escalate complex issues to the appropriate department when required.Meet individual and team performance targets.Ensure a positive customer experience at all times.Eligibility Criteria
Minimum qualification: 12th Pass / Graduate in any discipline.Freshers and experienced candidates are welcome to apply.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and typing skills.Strong interpersonal and problem-solving abilities.Ability to work in a fast-paced environment.Preferred Skills
Customer service orientation.Active listening skills.Time management and multitasking abilities.Positive attitude and willingness to learn.Experience in a BPO, call center, or customer service environment will be an advantage.Benefits
Competitive salary package.Performance-based incentives.Career growth opportunities.Professional training and development.Friendly and supportive work environment.How to Apply
Interested candidates may send their updated resume to:
mahendraudit6@gmail.com
Compensation: 20,000.00 - 300,000.00 per month
Work Location: In person .
