Handle customer queries received via emailEnsure responses are sent within 24 hoursMaintain service quality and accuracy in communicationCollaborate effectively with internal and external stakeholdersManage challenging situations with professionalism and empathySupport initiatives to improve service delivery and customer satisfactionEducational Qualifications:
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 0 - 2 years of relevant experience .
