01Key Responsibilities
Required Skills:Education & Experience:Salary: 15,00030,000 per month, depending on experience, location, and company.Work Type: Full-time.
Handle customer queries and provide accurate information about products or services.
Respond to customer calls, emails, chats, and complaints professionally.
Resolve customer issues and ensure customer satisfaction.
Maintain records of customer interactions and transactions.
Follow up with customers regarding complaints, requests, or pending issues.
Coordinate with internal teams to resolve customer problems.
Explain company policies, procedures, pricing, and services to customers.
Process orders, returns, cancellations, or service requests when required.
Maintain a professional and positive attitude while dealing with customers.
Meet customer service and performance targets.
Good communication and interpersonal skills.
Basic computer knowledge, including MS Office.
Good problem-solving and listening skills.
Ability to handle difficult customers calmly.
Customer-focused and positive attitude.
Good time-management and organizational skills.
Ability to work independently as well as in a team.
Minimum qualification: 12th pass or Graduate.
Previous experience in customer service, telecalling, sales, or a similar role is an advantage.
Freshers can also be considered depending on the company requirements.
Compensation: 18,000.00 - 22,000.00 per month
Benefits:
Food provided
Paid sick time
Provident Fund
Work Location: In person .
