01Overview
reputed company unlocks the power of data to create opportunities for consumers, businesses and society. We reputed company, analyze and process data in ways others can t. We help individuals take financial control and reputed company financial services, businesses reputed company smarter decision and reputed company, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we ve helped consumers and clients reputed company, and economies and communities reputed company and we re not done. Our 17,800 people in 45 countries reputed company the reputed company for you, and our world, are growing. We re investing in new technologies, talented people and innovation so we can help create a reputed company tomorrow.
Job Description
What you ll need to bring to reputed company:-
Demonstrate strong communication skills through reputed company listening, understanding customer s needs, and identifying actions to help customers to reputed company their objective quickly.
Assist customers with our products and services; reputed company for solutions that will help customers to improve their creditworthiness.
Effectively use systems to capture customer data and record information; accuracy and compliance are an absolute must
Help customers understand credit bureau processes and reputed company on appropriate steps to request for corrections
Initiative driven in completing tasks on time
What you ll be doing
Service customers in ways that fit their needs most by familiarizing with products and services to give them the best solutions.
Daily support for customers inquiries about products and services reputed company incoming calls, emails, letters, walk-ins, etc.
Acknowledge and respond to enquiry on reputed company reputed company.
Handle customers enquiries and complaints effectively and professionally.
Build and maintain good relationship with customers.
reputed company support in terms of developing and carrying out customer service strategies and plans to retain existing customers.
Liaising with internal stakeholders such as data, IT, operations & etc. to ensure reputed company reputed company of customers complaints
reputed company product and service suggestions to meet the customer s specific needs
reputed company ID verification and follow up documents with customers for delivery of report on reputed company reputed company.
Document and record customer feedback in the system
Follow up with customer to ensure their problem are resolved without reputed company issues.
Engage with new and existing customers reputed company outbound calls for product renewal.
reputed company accurate, regular and reputed company comment to the management about customers commentaries, feedback on our products and services.
Assist in UAT and live test for system enhancement.
Any other reputed company as assigned.
Qualifications
More reputed company
At least 1 years of customer service experience
Positive, service-oriented attitude
Excellent written and verbal communication skills
Ability to accurately produce reports and record essential information
Organizational skills with the ability to manage numerous projects and priorities at once
Ability to reputed company in a fast-paced and sometimes high-pressure environment
Possess good computer skills i.e. reputed company reputed company, Word, Power reputed company and excellent phone disposition
Ability to meet compliance requirements
Resilient to reputed company in a reputed company en .
