01Overview
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Sri Ganganagar, Jio Center. The ideal candidate will have 2-5 years of experience in customer service, preferably in the financial industry.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Resolve customer complaints and concerns in a timely manner.
- Collaborate with internal teams to improve customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the financial industry.
- Strong knowledge of customer service principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced setting and meet deadlines.
- Strong analytical and critical thinking skills.
- Experience with customer relationship management software.
- Company name: Tata Capital Ltd.
- Industry: Financial Services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
