01Overview
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Mathura, responsible for providing exceptional service to customers. The ideal candidate will have a solid background in customer service and experience working with two-wheeler loans.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various channels.
Respond to customer complaints and concerns in a timely manner.
Collaborate with internal teams to improve customer satisfaction.
Develop and maintain knowledge of products and services.
Identify prospects to upsell and cross-sell products.
Job Requirements
Minimum 2 years of experience in customer service or a related field.
Robust communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of customer relationship management software.
Experience with problem-solving and conflict resolution.
Ability to work collaboratively as part of a team.
About Company
Tata Capital Ltd is a leading financial institution committed to providing high-quality service to its customers. We offer a range of financial products and services, including two-wheeler loans, designed to meet the needs of our customers.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
