01Overview
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Visakhapatnam. The ideal candidate will have 2 to 5 years of experience in customer service, preferably in the automotive industry.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Respond to customer complaints and concerns in a timely manner.
Collaborate with internal teams to improve overall customer satisfaction.
Develop and maintain strong relationships with customers.
Identify opportunities to upsell and cross-sell products or services.
Job Requirements
Minimum 2 years of experience in customer service, preferably in the automotive industry.
Strong knowledge of customer service principles and practices.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and critical thinking skills.
Experience with CRM software and other customer service tools.
About Company
Tata Capital Ltd is a leading financial institution in the automotive industry, providing car finance and new car loans to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
