Description
Key Accountabilities:
Lead Generation
Generates lead for deals through interactions with DSE or through channel partners/open market
Customer Relationship Management
End to end customer relationship management including explaining product offerings and resolving sales queries
Cross-selling product offerings to customers
Educates customer with information to build their understanding of issues and capabilities
Goes beyond their day to day work to assist customers in a positive manner
Dealer Relationship Management
Maintaining relationship with assigned dealer
Deal Processing
Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
Interact with operations and credit team in order to ensure smooth processing of loan applications
KPIs:
Units Disbursed
1st EMI Resolution
RC Collection
Qualification: Any Graduate Experience: 0-2 years work experience only in Vehicle Sales Skills & Competencies
Functional Competencies
Communication Skill
Negotiation Skill
Market/Industry Knowledge
Analytical Skill
Product Knowledge
Behavioural Competencies
Execution Excellence
Customer Centricity .
