01Overview
Interacting with customers through calls.
- Making outbound calls to the customers to address their concerns.
- Dealing with customer issues and churning out an easy-to-follow solution.
- Handling customer concerns and complaints in a timely manner
- Taking follow up with customer and internal team.
- Good soft skills and ability to pacify the customer.
- Maintain a log of all customer interactions, transactions, comments, and complaints.
- Handling irate customers.
Job Types: Full-time, Internship
Contract length: 12 months
Compensation: 9,069.70 - 12,000.65 per month
Advantages:
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Education:
- Bachelor's (required)
Language:
- English (preferred)
Work Location: In person .
