01Overview
Job Title: Customer Service Executive Location: Experience: 0-2 Years
Working Days: 5/6 Days a Week
Employment Type: Full-Time
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.
Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
Resolve customer complaints and escalate complex issues when required.
Provide product, service, and process-related information to customers.
Follow company policies, quality standards, and customer service guidelines.
Meet individual and team performance targets.
Build and maintain positive customer relationships.
Graduate/Undergraduates can apply (depending on company requirements).
Excellent verbal and written communication skills in English;
Basic computer proficiency and familiarity with MS Office.
0-2 years of experience in customer service, customer support, BPO, call center, or related roles.
~ Freshers with robust communication skills are encouraged to apply.
Shift: Rotational shifts (if applicable)
Working Days: 5/6 days per week
Competitive salary and incentives (if applicable)
Training and career development opportunities
Growth opportunities within the organization .
